1st Line Helpdesk Engineer - Yateley at Arc
- Company: Arc
- Location: Yateley, United Kingdom
- Employment type: Full-time
- Posted: 2026-09-18
About the role
About Arc: Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. As a 1st Line Helpdesk Engineer , you will play a key role in delivering high-quality technical support to users. You’ll be the first point of contact for IT issues, providing remote and in-person support while ensuring a professional and customer-focused experience. Key Responsibilities . Provide remote 1st line IT support to clients via phone and email. Diagnose and resolve technical issues, escalating where necessary.…
Apply on Arc's official careers page: https://arc.teamtailor.com/jobs/8403681-1st-line-helpdesk-engineer-yateley