Technical Support Engineer (TSE) at Agave
- Company: Agave
- Location: Remote
- Employment type: Full-time
- Salary: $100K – $160K • Offers Equity • Offers Bonus • Sign-on bonus, company-based performance bonuss
- Posted: 2026-09-01
About the role
tl;dr: Fresh off a $15M Series A led by Accel (total funding now $20M+), Agave is experiencing hockey-stick growth. Our AI products are the fastest-growing part of the business: a third of new deals now include one, and we signed 8 new channel partnerships in the last month alone. We're hiring a hands-on, technical support engineer to become a true expert on the Agave Platform, own the support queue, and be the first responder to our customers when something breaks or is confusing. You’ll triage, diagnose, and resolve issues; improve our documentation and playbooks; and surface patterns that directly shape our product roadmap. You’ll work directly with our Solutions Engineers, PMs, and Engineers to define how support works at Agave — from SLAs and metrics to tooling and processes.…
Apply on Agave's official careers page: https://jobs.ashbyhq.com/agave/a263e45f-e86e-4c78-882e-a79da649e861