Technical Support Engineer at Incident

Company: Incident
Location: Remote / New York
Employment type: Full-time
Salary: $150K – $200K • Offers Equity
Posted: 2026-10-07

About the role

THE TEAM The Technical Support Team is usually the first line of communication between incident.io http://incident.io and our customers. We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product. It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a bug sneaks in. We also collaborate with Product and Engineering, being an essential part of delivering the best possible product. WHAT YOU’LL BE DOING: You’ll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges.…

Apply on Incident's official careers page: https://jobs.ashbyhq.com/incident/56f5c0a0-9da0-44fb-ac99-082ac5a403d5