Staff Software Engineer - AI/Agent Engineer, Care Automation at Toast
- Company: Toast
- Location: Remote
- Employment type: Full-time
- Posted: 2026-09-01
About the role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience. We are looking for an AI/Agent Engineer to join this team and help define how intelligent automation changes the way care operations work at Toast. You will be at the center of building the AI layer across our care systems, bringing together large language models, agentic frameworks, and workflow automation to reduce manual effort and improve outcomes for both agents and customers.…
Apply on Toast's official careers page: https://careers.toasttab.com/jobs?gh_jid=8147449