Senior Technical Support Engineer at Sentry

Company: Sentry
Location: Remote / Toronto, Ontario, Canada
Employment type: Full-time
Salary: $125K – $150K • Offers Equity
Posted: 2026-09-30

About the role

ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems.…

Apply on Sentry's official careers page: https://jobs.ashbyhq.com/sentry/bc431cdf-7f32-4b9f-ac3e-9b0f660e6eb2