Senior Software Engineer at Clera
- Company: Clera
- Location: San Francisco
- Employment type: Full-time
- Posted: 2026-10-04
About the role
ABOUT THE ROLE Join an engineering team building AI software for hospitality operations. You will own full-stack components of an AI system that handles guest requests, from understanding intent and retrieving relevant information to coordinating tools and generating responses. WHAT YOU'LL DO - Design and build systems that classify guest requests, assemble context, select tools, and decide when to respond or escalate. - Develop retrieval pipelines that ground responses in accurate and current customer information. - Build reliable orchestration for multi-step workflows, including handling third-party API failures during conversations. - Create evaluation frameworks to assess response quality and catch regressions before release. - Implement observability and tracing that help support teams understand system behavior.…
Apply on Clera's official careers page: https://jobs.ashbyhq.com/clera/8430448f-85fc-4e31-bde9-6191664cb020