Senior Product Designer, Toast Support Experiences at Toast
- Company: Toast
- Location: Remote
- Employment type: Full-time
- Posted: 2026-10-01
About the role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About this role As a Senior Product Designer for Toast Support Experiences, you will define how restaurants get help across multiple touchpoints: AI-powered chat, voice interactions, human agents, and self-service account management. You'll design the connective tissue between these surfaces, ensuring that a customer's conversation, account context, and support journey feel cohesive, whether they're chatting with Toast IQ, checking their subscription, or being handed off to a support agent. This role requires thinking in systems.…
Apply on Toast's official careers page: https://careers.toasttab.com/jobs?gh_jid=8242950