Platform Support Engineer at Braintrust
- Company: Braintrust
- Location: Remote / San Francisco
- Employment type: Full-time
- Posted: 2026-09-09
- Technologies: AWS, Azure, GCP, OpenAI
About the role
ABOUT THE COMPANY Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. ABOUT THE ROLE Our largest customers don't just use Braintrust — they run it. They deploy our stack inside their own AWS, Azure, and GCP accounts, behind their own VPCs, under their own compliance requirements, at their own scale. When a hybrid deployment stalls, when ingest backs up, when a query that was fast last week isn't, they come to us. Platform Support is the team that owns that.…
Apply on Braintrust's official careers page: https://jobs.ashbyhq.com/braintrust/15f6868c-4172-4568-b39f-d9047c092ca8