Full-Stack Engineer, Human Agent Tooling at Chime
- Company: Chime
- Location: San Francisco, CA, USA
- Employment type: Full-time
- Posted: 2026-07-30
About the role
About the role . The Human Agent Tooling team builds the software Chime's support agents use every day to help members. When a member has a problem a bot can't solve, a human agent picks it up — and the tools we build are what let that agent understand the member's situation, take the right action, and resolve the issue quickly and safely. That includes the agent workspace, case management, the systems that surface member context in real time, and the controls that govern what actions agents can take. Our mission is to make every human support interaction faster, safer, and more effective. When our tools work well, agents resolve issues in fewer clicks and members get better answers — and we measure our success by both.…
Apply on Chime's official careers page: https://boards.greenhouse.io/chime/jobs/8606649002?gh_jid=8606649002