Data Center Hardware Quality & Reliability Engineer at OpenAI
- Company: OpenAI
- Location: Remote / San Francisco
- Employment type: Full-time
- Salary: $226K – $285K • Offers Equity
- Posted: 2026-09-28
- Technologies: OpenAI
About the role
About The Role Own the end-to-end data-center hardware quality and reliability loop for OpenAI’s 3P infrastructure and 1P current and next-gen platforms. Turn field failures into quantified risk, fast containment, verified root cause, improved MQE/NPI and manufacturing-test coverage, accurate spares forecasts, and upstream changes that prevent recurrence. The first hire must combine practical hardware/system understanding, reliability engineering, data fluency, and cross-functional technical leadership at data-center scale. Key Responsibilities • Build and govern the field-quality data model across telemetry, tickets, RMA/repair, FA, firmware, configuration, supplier, and manufacturing genealogy. • Define AFR, ASR, DPPM, MTBF/MTTR, repeat-repair, NTF, repair-cycle-time, and forecast-versus-actual metrics with explicit denominators and uncertainty.…
Apply on OpenAI's official careers page: https://jobs.ashbyhq.com/openai/e7594296-a38b-43a1-b4f8-01253a3b7732