AI Support Engineer, Biosciences - San Francisco at OpenAI
- Company: OpenAI
- Location: Remote / San Francisco
- Employment type: Full-time
- Salary: $180K – $260K • Offers Equity
- Posted: 2026-07-22
- Technologies: OpenAI
About the role
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role.…
Apply on OpenAI's official careers page: https://jobs.ashbyhq.com/openai/759dd316-cbe9-4e73-af57-808502568b29